10 plumbing CRMs · prices checked October 3, 2026
CRM for plumbers: 10 plumbing CRMs compared
A CRM for plumbers books emergency and scheduled calls, dispatches the nearest tech, prices from a flat-rate book and follows up on estimates and water-heater replacements. Here's what each one costs.
- Dispatch and flat-rate pricing
- Free plan flagged
- Prices from each company's page
Sponsored
AttackDesk
Start free, pay as you go, and build the CRM your crews actually use: change your app's own code with your AI tools or a developer to add equipment records, emergency call routing and estimate follow-ups. Calls, texts, missed-call follow-ups and AI agents are built in, with no per-user fee.
- Free to start
- Pay as you go
- Rewrite the software
- Developer friendly
- Build what you need
Calculator
What would your plumbing company pay?
Plumbing software is priced per user, flat or by job volume. Pick how many people need a login.
Lowest plan that fits. ServiceM8 is priced by jobs a month, so it doesn't grow with users.
Side by side
The 10 plumbing CRMs
Each one in detail
Best for: Any industry that wants its own fields and workflow
- Your own app code
- Texting and calling built in
Each company gets its own app code that it can change with its own AI tools, so a brokerage can add listing fields, a law firm matter stages, a nonprofit donor history or a recruiter candidate pipelines. Texting, calling, email and AI agents are built in, pricing is per company with no per-user fee, and pay as you go has no monthly fee.
Best for: Large HVAC, plumbing and electrical shops
- Three plans
- Per technician
ServiceTitan doesn't publish prices. Its three plans, Starter, Essentials and The Works, are priced per technician after a sales call.
Best for: Home service crews
- Essentials: 5 users
- MAX: 8 users
Basic is $59 a month yearly ($79 monthly) with 1 user. Essentials is $149 yearly ($189 monthly) with 5 users, and MAX is $299 yearly ($329 monthly) with 8 users. The pricing page also runs short first-month promos.
Best for: Home service businesses
- Team plans include 5 users
- Connect team $149 yearly
Core for one user is $29 a month billed yearly, $39 monthly with a one-year commitment, or $49 with no commitment. Team plans for 2 to 5 people include 5 users: Connect is $149 a month yearly and Grow is $229.
Best for: Shops that want a flat price with unlimited users
- Unlimited users on every plan
- No contract on monthly
Starter is $208 a month billed yearly or $245 month to month, with unlimited users. Plus, $325 yearly or $382 monthly, adds job costing and integrated voice and text. Pro, $533 yearly or $627 monthly, adds an open API, e-signatures and progress billing.
Best for: Small service teams of 5 to 20 users
- 5, 10 or 20 users by plan
- QuickBooks integration
Start is $60 a month billed yearly or $75 monthly for 5 users. Run, $119 yearly or $149 monthly, covers 10 users and adds dispatch mapping and GPS check-ins. Scale, $199 yearly or $249 monthly, covers 20 users.
Best for: Small trade businesses that prefer pricing by job volume
- Priced by jobs, unlimited users
- Free: 30 jobs a month
The free plan covers 1 user and 30 new jobs a month. Paid plans have unlimited users and are priced by jobs: Starter $29 a month for 50 jobs, Growing $79 for 150, Premium $149 for 500 and Premium Plus $349 for 1,500 or more.
Best for: Established HVAC, plumbing and electrical shops
- Flat-rate pricebook
- Service agreements
FieldEdge prices on request. Select includes 2 mobile app licenses, Premier 4 and Elite 6, and it offers a flat-rate pricebook, service agreements and equipment history.
Best for: Residential field service businesses
- Service plans on Ultimate
- Equipment tracking
Workiz prices its Standard, Pro and Ultimate plans on request. Its HVAC page lists service plans, flat-rate pricebooks and equipment tracking.
Best for: Residential HVAC, plumbing and electrical companies
- Maintenance agreements
- Flat-rate price book
Successware doesn't have a pricing page. Its own feature pages list maintenance agreements, a flat-rate price book and equipment history.
Checklist
What a plumbing CRM should handle
- Emergency calls: after-hours calls answered and dispatched, not lost to voicemail.
- Dispatch: the right tech on the job, with arrival texts.
- Flat-rate pricing: options quoted on site from one price book.
- Estimate follow-up: water heater and repipe quotes followed up until decided.
- Service plans: annual inspections and maintenance agreements renewed.
Common questions
What is the best CRM for a plumbing company?
Small shops often start with Jobber ($29 a month yearly for one user) or Housecall Pro ($59). Service Fusion charges $208 a month yearly with unlimited users. ServiceTitan and FieldEdge are built for larger shops and quote prices.
Is there free plumbing software?
ServiceM8 has a free plan for 1 user and 30 jobs a month. AttackDesk has no monthly fee to start.
How do plumbing CRMs handle after-hours calls?
Most rely on an answering service or your phone; CRMs with built-in calling and texting can text back missed calls automatically. See CRM for HVAC companies for related tools.